{"id":76525,"date":"2019-08-20T13:27:01","date_gmt":"2019-08-20T13:27:01","guid":{"rendered":"https:\/\/www.themotorombudsman.org\/knowledge\/what-can-i-do-about-recurring-warranty-repairs-that-dont-solve-the-problem\/"},"modified":"2025-03-24T19:05:59","modified_gmt":"2025-03-24T19:05:59","slug":"what-can-i-do-about-recurring-warranty-repairs-that-dont-solve-the-problem","status":"publish","type":"knowledge","link":"https:\/\/www.themotorombudsman.org\/knowledge\/what-can-i-do-about-recurring-warranty-repairs-that-dont-solve-the-problem\/","title":{"rendered":"What can I do about recurring warranty repairs that don\u2019t solve the problem?"},"content":{"rendered":"<h1><strong>What can I do about recurring warranty repairs that don\u2019t solve the problem?<\/strong><\/h1>\n\n<p>Under the Consumer Rights Act, you need to give the seller the \u2018one shot\u2019 at repair. If the repairs are not resolving the issue and you no longer wish to have the car mended under your vehicle\u2019s warranty, and it has been less than six years since you bought the vehicle, you may wish to ask the seller to provide you with a like-for-like replacement car or a refund.<\/p>\n\n<p>The refund may be subject to a deduction for use, generally between 25p to 45p per mile, if the request is made after the first 30 days of purchase.<\/p>\n","protected":false},"featured_media":79059,"parent":0,"template":"","meta":{"_acf_changed":false},"knowledge-base-category":[614],"class_list":["post-76525","knowledge","type-knowledge","status-publish","has-post-thumbnail","hentry","knowledge-base-category-new-car-warranties"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What can I do about recurring warranty repairs that don\u2019t solve the problem? - The Motor Ombudsman<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.themotorombudsman.org\/knowledge\/what-can-i-do-about-recurring-warranty-repairs-that-dont-solve-the-problem\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What can I do about recurring warranty repairs that don\u2019t solve the problem? - The Motor Ombudsman\" \/>\n<meta property=\"og:description\" content=\"What can I do about recurring warranty repairs that don\u2019t solve the problem? Under the Consumer Rights Act, you need to give the seller the \u2018one shot\u2019 at repair. 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