{"id":73967,"date":"2025-01-07T14:03:09","date_gmt":"2025-01-07T14:03:09","guid":{"rendered":"https:\/\/www.themotorombudsman.org\/events\/"},"modified":"2026-01-08T15:24:23","modified_gmt":"2026-01-08T15:24:23","slug":"events","status":"publish","type":"page","link":"https:\/\/www.themotorombudsman.org\/garages\/events\/","title":{"rendered":"Events"},"content":{"rendered":"<section class=\"hero-sec heropage \" style=\"background-image: url('https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2025\/03\/BANNERS-NewCar.jpg');\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-12\">\r\n                <div class=\"text-box\">\r\n                    <h1 class=\"text-white\">\r\n                        Events                    <\/h1>\r\n                    <p class=\"text-white\">\r\n                        There are a number of ways you can engage with The Motor Ombudsman this year. From webinars, to seminars, as well as meeting us at external exhibitions.                     <\/p>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<section class=\"dispute-sec\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-12\">\r\n                <div class=\"text-box\">\r\n                                            <h2>Take a look at the latest events below<\/h2>\r\n                    \r\n                                                                                                <div class=\"step-box\">\r\n\r\n                                \r\n                                                                    <h4>In person and online training<\/h4>\r\n                                \r\n                                                                    <div class=\"conp\">\r\n                                        <p style=\"font-weight: 400\" data-sleek-node-id=\"907d23\"><span data-sleek-node-id=\"3ff178\">The Motor Ombudsman, in collaboration with Radius Law &#8211; legal specialists for the motor sector, is offering a series of expert-led training courses tailored specifically for automotive businesses. These sessions focus on the key legal areas that shape your customer interactions and compliance obligations.<\/span><\/p>\n<p style=\"font-weight: 400\" data-sleek-node-id=\"7d236f\"><span data-sleek-node-id=\"ff178d\">From the essentials of\u00a0<\/span><strong data-sleek-node-id=\"f178d1\"><span data-sleek-node-id=\"f86ec6\">Consumer Law<\/span><\/strong><span data-sleek-node-id=\"178d19\">\u00a0to the intricacies of\u00a0<\/span><strong data-sleek-node-id=\"78d196\"><span data-sleek-node-id=\"6ec669\">Finance and Regulated Sales<\/span><\/strong><span data-sleek-node-id=\"8d196a\">,\u00a0<\/span><strong data-sleek-node-id=\"d196ab\"><span data-sleek-node-id=\"c66971\">Data Protection<\/span><\/strong><span data-sleek-node-id=\"196ab8\">, and\u00a0<\/span><strong data-sleek-node-id=\"96ab89\"><span data-sleek-node-id=\"6971e2\">Distance Selling<\/span><\/strong><span data-sleek-node-id=\"6ab892\">, each course delivers practical insights and real-world examples from the automotive sector. Designed as high-level overviews, these sessions will help you and your teams stay compliant and build consumer trust.<\/span><\/p>\n<p><strong>Upcoming Courses<\/strong><\/p>\n\n<p><strong>Automotive Finance &amp; Regulated Sales 101<\/strong> &#8211; 7 October<\/p>\n<p><strong>Distance and Off-Premises Sales<\/strong> &#8211; 01 October<\/p>\n<p><strong>Consumer Law 101<\/strong> &#8211; 15 October<\/p>\n<p><strong>Data Protection 101<\/strong> &#8211; 5 November, 10:00\u201313:00<\/p>\n                                    <\/div>\r\n                                \r\n                                                                    <ul class=\"mt-26\">\r\n                                        \r\n                                                                                    <li>\r\n                                                <a href=\"\/training\/\" target=\"\" class=\"btn-primary btn\">\r\n                                                    Find out more                                                <\/a>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                                            <\/div>\r\n                                                                                <div class=\"step-box\">\r\n\r\n                                \r\n                                                                    <h4>Annual Automotive Business and Law Event<\/h4>\r\n                                \r\n                                                                    <div class=\"conp\">\r\n                                        <p>The 2025 event was a great success, and we\u2019ve now booked a date in the diary for 2026! The Motor Ombudsman and Radius Law, the provider of legal services to the motor industry, will once again be coming together to host their Annual Conference, The Automotive Business &amp; Law Update.<\/p>\n<p>The fourth in-person conference will take place on\u00a0\u00a0<strong>20th May 2026<\/strong>.<\/p>\n<p>The automotive sector is undergoing rapid change, with developments around the future of cars (electrified, autonomous, shared &amp; connected), as well as the new business and retail models being adopted by the industry. Whether it be enforced by legal changes, policy implementation or the demands of the consumer, change is inevitable. Therefore, preparation is required to optimise our transition towards an era of automotive that we have not seen before.<\/p>\n<p>This annual industry event will unpack these issues, explaining how they are likely to impact the automotive businesses, their legal implications, and the changes that businesses may wish to consider implementing.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-81915 size-full\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/01\/Automotive-Law-2026-Header-2.png\" alt=\"\" width=\"2048\" height=\"1024\" srcset=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/01\/Automotive-Law-2026-Header-2.png 2048w, https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/01\/Automotive-Law-2026-Header-2-300x150.png 300w, https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/01\/Automotive-Law-2026-Header-2-1024x512.png 1024w, https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/01\/Automotive-Law-2026-Header-2-768x384.png 768w, https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/01\/Automotive-Law-2026-Header-2-1536x768.png 1536w\" sizes=\"auto, (max-width: 2048px) 100vw, 2048px\" \/><\/p>\n                                    <\/div>\r\n                                \r\n                                                            <\/div>\r\n                                                                                <div class=\"step-box\">\r\n\r\n                                \r\n                                                                    <h4>The Garage and Bodyshop UK \/ Automechanika Birmingham<\/h4>\r\n                                \r\n                                                                    <div class=\"conp\">\r\n                                        <p>Each June, The Motor Ombudsman exhibits at Automechanika Birmingham, or the Garage and Body Shop UK which take place at the Birmingham NEC<\/p>\n\n<p>Automechanika Birmingham is the UK\u2019s leading trade exhibition for the automotive aftermarket and supply chain, bringing together thousands of professionals from across the industry. Held at the NEC, it showcases the latest products, innovations, and services from top manufacturers, suppliers, and technology providers. For businesses, attending offers a valuable opportunity to network, discover new trends, source cutting-edge solutions, and gain insights from expert-led seminars, all in one dynamic event.<\/p>\n<p>It\u2019s a must-visit for anyone looking to stay competitive and grow within the fast-evolving automotive sector.<\/p>\n<p>The Motor Ombudsman team will be on hand, where you can find out more about the many benefits accreditation offers and to meet the team!<\/p>\n                                    <\/div>\r\n                                \r\n                                                                    <ul class=\"mt-26\">\r\n                                        \r\n                                                                                    <li>\r\n                                                <a href=\"https:\/\/automechanika-2025-splash.reg.buzz\/tmo\" target=\"_blank\" class=\"btn-primary btn\">\r\n                                                    Register for a FREE ticket                                                <\/a>\r\n                                            <\/li>\r\n                                                                            <\/ul>\r\n                                                            <\/div>\r\n                                                                                        <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"disputer-sec\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                                <div class=\"disputer-text\">\r\n                    \r\n                        <h4>Pre-recorded Webinars<\/h4>\r\n                    \r\n                <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n        <div class=\"row gx-md-5\">\r\n            <div class=\"col-lg-5 d-flex\">\r\n                <div class=\"d-flex imgwrappo position-relative w-100\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2025\/06\/AdobeStock_1055052139-scaled.jpeg\" alt=\"\" class=\"img-fluid fltimg\">\r\n                                    <\/div>\r\n            <\/div>\r\n            <div class=\"col-lg-6 offset-lg-1 mt-lg-0 mt-5 py-md-4\">\r\n                <div class=\"text-box\">\r\n                                            <h2>What are the latest automotive business and legal developments you need to know?<\/h2>\r\n                    \r\n                                            <p>On 27th November 2024 this webinar covered:<\/p>\n<ul>\n<li>Discretionary Commission &#8211; Where now after the Court of Appeal ruling?<\/li>\n<li>New employments laws &#8211; The impact on the automotive sector<\/li>\n<li>New 2025 consumer laws<\/li>\n<\/ul>\n                    \r\n                                            <a href=\"https:\/\/themotorombudsman-org.zoom.us\/webinar\/register\/WN_s8oqKAepQAe3U1ShYqoXFw#\/registration\" target=\"_blank\" class=\"btn btn-primary\">\r\n                            Register to view a recording                        <\/a>\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"two-cols-simple-image\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-6 order-md-1 order-2\">\r\n                <div class=\"text-box about-text-wrapper py-md-4\">\r\n                    <h2>Key trends and challenges for 2023<\/h2>\r\n                    <div class=\"description\">\r\n                        <p id=\"would-you-like-to-hear-about-what-motor-businesses-see-as-the-biggest-challenges-facing-them-in-2023-and-how-this-may-impact-their-interactions-with-consumers\">Would you like to hear about what motor businesses see as the biggest challenges facing them in 2023, and how this may impact their interactions with consumers?<\/p>\n<p>The Motor Ombudsman\u2019s latest survey of its accredited businesses showed that garages and workshops will have to contend with a multitude of challenges this year. At the forefront of these will be navigating a rise in operational costs at a time when many consumers are feeling the strain on their finances, meaning vehicle maintenance and repairs could take a back seat.<\/p>\n<p>How businesses respond to these challenges will be key to their success in the future. In our first webinar of the year, we will explore the results of the survey in more detail, alongside:<\/p>\n<ul>\n<li>Key consumer dispute trends we saw in 2022<\/li>\n<li>Challenges facing motor businesses in 2023<\/li>\n<li>Case studies of some of the most common complaints and how TMO has handled them<\/li>\n<li>Some practical lessons you can take away for your business<\/li>\n<\/ul>\n                    <\/div>\r\n                    <ul>\r\n                                                    <li>\r\n                                <a href=\"https:\/\/register.gotowebinar.com\/recording\/5825902426634710954\" class=\"btn btn-primary\" target=\"_blank\">\r\n                                    Register to view a recording                                <\/a>\r\n                            <\/li>\r\n                        \r\n                                            <\/ul>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-md-5 offset-md-1 order-md-2 order-1 d-flex\">\r\n                <div class=\"h-100 position-relative relative text-end w-100 imgwrappo\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2022\/07\/The-Motor-Ombudsmans-summer-service-and-repair-survey-reveals-rising-costs-pose-biggest-challenge-for-businesses-scaled-1.jpeg\" alt=\"\" class=\"img-fluid fltimg\">\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"disputer-sec\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                            <\/div>\r\n        <\/div>\r\n        <div class=\"row gx-md-5\">\r\n            <div class=\"col-lg-5 d-flex\">\r\n                <div class=\"d-flex imgwrappo position-relative w-100\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2022\/10\/TMO-urges-motorists-to-review-warranty-terms-and-conditions-in-full-as-majority-admit-to-skim-reading.jpg\" alt=\"\" class=\"img-fluid fltimg\">\r\n                                    <\/div>\r\n            <\/div>\r\n            <div class=\"col-lg-6 offset-lg-1 mt-lg-0 mt-5 py-md-4\">\r\n                <div class=\"text-box\">\r\n                                            <h2>The Motor Ombudsman, a year in review<\/h2>\r\n                    \r\n                                            <p id=\"do-you-know-what-the-biggest-areas-of-consumer-disputes-in-relation-to-new-cars-vehicle-sales-and-service-and-repair-are\">Do you know what the biggest areas of consumer disputes in relation to new cars, vehicle sales and service and repair are?<\/p>\n<p>Join us at our latest webinar to hear more about the trends we\u2019ve seen this year along with real-life case studies and how TMO responds.<\/p>\n<p>The webinar covers:<\/p>\n<ul>\n<li>Trends in new car, vehicles sales and service &amp; repair complaints<\/li>\n<li>The cost of living crisis and the impact it has on the number and value of disputes<\/li>\n<li>How we deal with complaints from the increasing number of vulnerable customers<\/li>\n<li>Real life case studies and practical lessons you can take away for your business<\/li>\n<\/ul>\n                    \r\n                                            <a href=\"https:\/\/attendee.gotowebinar.com\/register\/6999924655791944203\" target=\"_blank\" class=\"btn btn-primary\">\r\n                            Register to view a recording                        <\/a>\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"two-cols-simple-image\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-6 order-md-1 order-2\">\r\n                <div class=\"text-box about-text-wrapper py-md-4\">\r\n                    <h2>The Motor Ombudsman\u2019s \u2018Case Clinic<\/h2>\r\n                    <div class=\"description\">\r\n                        <p id=\"would-you-like-to-hear-about-the-case-studies-of-some-of-the-most-common-consumer-complaints-raised-by-consumers-to-the-motor-ombudsman\">Would you like to hear about the case studies of some of the most common consumer complaints raised by consumers to The Motor Ombudsman?<\/p>\n<p>Please join\u00a0<strong>The Motor Ombudsman<\/strong>\u00a0at this free webinar to hear more about:<\/p>\n<ul>\n<li>Case studies of some of the real-life disputes that our team have handled;<\/li>\n<li>Most common disputes registered with TMO;<\/li>\n<li>Tips for businesses on how to address consumer disputes.<\/li>\n<\/ul>\n<p>Speakers\u00a0 include:<\/p>\n<ul>\n<li><strong>Bill Fennell<\/strong>,\u00a0Managing Director, The Motor Ombudsman<\/li>\n<li><strong>Charles Woodgate,<\/strong>\u00a0Dispute Resolution Manager, The Motor Ombudsman<\/li>\n<li><strong>Greg Byron<\/strong>,\u00a0Ombudsman, The Motor Ombudsman<\/li>\n<\/ul>\n                    <\/div>\r\n                    <ul>\r\n                                                    <li>\r\n                                <a href=\"https:\/\/attendee.gotowebinar.com\/register\/6999924655791944203\" class=\"btn btn-primary\" target=\"_blank\">\r\n                                    Register to view a recording                                <\/a>\r\n                            <\/li>\r\n                        \r\n                                            <\/ul>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-md-5 offset-md-1 order-md-2 order-1 d-flex\">\r\n                <div class=\"h-100 position-relative relative text-end w-100 imgwrappo\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2024\/04\/The-Motor-Ombudsman-reports-highest-quarterly-volume-of-service-and-repair-case-submissions-1-scaled-1.jpg\" alt=\"\" class=\"img-fluid fltimg\">\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"disputer-sec\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-12\">\r\n                            <\/div>\r\n        <\/div>\r\n        <div class=\"row gx-md-5\">\r\n            <div class=\"col-lg-5 d-flex\">\r\n                <div class=\"d-flex imgwrappo position-relative w-100\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2025\/03\/Renault-Zoe-Nissan-Leaf-Used-EV-Electric-Car-for-sale-1-scaled-1.jpg\" alt=\"\" class=\"img-fluid fltimg\">\r\n                                    <\/div>\r\n            <\/div>\r\n            <div class=\"col-lg-6 offset-lg-1 mt-lg-0 mt-5 py-md-4\">\r\n                <div class=\"text-box\">\r\n                                            <h2>Used cars and consumer complaints<\/h2>\r\n                    \r\n                                            <p id=\"would-you-like-to-hear-the-latest-on-the-used-car-market-and-the-biggest-areas-of-consumer-complaints-in-relation-to-used-cars\">Would you like to hear the latest on the used car market and the biggest areas of consumer complaints in relation to used cars?<\/p>\n<p>UK used car transactions grew 11.5% in 2021 with around\u00a0<strong>7.5 million<\/strong>\u00a0units changing hands. The growth continued in Q1 2022 with UK used car market expanding 5.1% and nearly\u00a0<strong>1.8 million<\/strong>\u00a0cars changing hands. Market for used BEVs (battery electric vehicles) more than doubled in the same period, increasing by 120.2%<\/p>\n<p>As the sales of used cars has been growing since 2021, The Motor Ombudsman has identified the key areas of consumer dissatisfaction in relation to this market segment.<\/p>\n<p>Please join\u00a0<strong>The Motor Ombudsman<\/strong>\u00a0at this\u00a0<strong>free<\/strong>\u00a0webinar to hear more about:<\/p>\n<ul>\n<li>The latest on the used car market<\/li>\n<li>Consumer behaviour and expectations when buying a used car<\/li>\n<li>Most common used car disputes referred to The Motor Ombudsman<\/li>\n<li>Case studies of some of the real-life disputes our Dispute Resolution Team have handled<\/li>\n<li>Key lessons you can take away for your business<\/li>\n<\/ul>\n<p>Speakers include:<\/p>\n<ul>\n<li><strong>Marc Palmer<\/strong>,<strong> Brand Director<\/strong>,<strong> AutoTrader<\/strong><\/li>\n<li><strong>Billy\u00a0Mehnert<\/strong>,\u00a0Lead Adjudicator, The Motor Ombudsman<\/li>\n<li><strong>Sureyya Cansoy Kurnaz<\/strong>,\u00a0Head of Business Services, The Motor Ombudsman<\/li>\n<\/ul>\n                    \r\n                                            <a href=\"https:\/\/register.gotowebinar.com\/recording\/6697818438851709195\" target=\"_blank\" class=\"btn btn-primary\">\r\n                            Register to view a recording                        <\/a>\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"two-cols-simple-image\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-6 order-md-1 order-2\">\r\n                <div class=\"text-box about-text-wrapper py-md-4\">\r\n                    <h2>The main drivers of consumer complaints about electric vehicles (EVs).<\/h2>\r\n                    <div class=\"description\">\r\n                        <p id=\"do-you-know-what-the-biggest-areas-of-consumer-disputes-in-relation-to-new-cars-vehicle-sales-and-service-and-repair-are-2\">Do you know what the biggest areas of consumer disputes in relation to new cars, vehicle sales and service and repair are?<\/p>\n<p>Join us at our next webinar, to hear about motor dispute trends and real-life case studies related to electric vehicles (EVs).<\/p>\n<p>We\u2019ll be giving an overview of the finding from our latest thought leadership paper, which looks at the main drivers of consumer complaints about EVs.<\/p>\n<p>Subjects explored in the following paper, include:<\/p>\n<ul>\n<li>The electric vehicle (EV) landscape in 2023;<\/li>\n<li>The principal reasons for complaints to The Motor Ombudsman about EVs;<\/li>\n<li>The principal resolutions being sought by EV customers to disputes; and<\/li>\n<li>Case studies illustrating the types of disputes and outcomes that have been brought to The Motor Ombudsman.<\/li>\n<\/ul>\n                    <\/div>\r\n                    <ul>\r\n                                                    <li>\r\n                                <a href=\"https:\/\/themotorombudsman-org.zoom.us\/webinar\/register\/WN_aiy-jQ20QieS9PF0LHkhsg\" class=\"btn btn-primary\" target=\"_blank\">\r\n                                    Register to view a recording                                <\/a>\r\n                            <\/li>\r\n                        \r\n                                            <\/ul>\r\n                <\/div>\r\n            <\/div>\r\n            <div class=\"col-md-5 offset-md-1 order-md-2 order-1 d-flex\">\r\n                <div class=\"h-100 position-relative relative text-end w-100 imgwrappo\">\r\n                                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2024\/08\/The-Motor-Ombudsman-adds-GWM-ORA-to-its-largest-ever-New-Car-Code-portfolio-scaled-1.jpg\" alt=\"\" class=\"img-fluid fltimg\">\r\n                                    <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\r\n\n\n<section class=\"information-sec\">\r\n    <div class=\"container\">\r\n        <div class=\"row\">\r\n            <div class=\"col-md-12\">\r\n                <div class=\"information-title\">\r\n                    <h2>Information Hub<\/h2>\r\n                                            \r\n                <\/div>\r\n                <div class=\"swiper mySwiper\">\r\n                    <div class=\"swiper-wrapper\">\r\n                                                        <div class=\"swiper-slide\">\r\n                                    <a href=\"https:\/\/www.themotorombudsman.org\/press-releases\/chery-uk-reinforces-commitment-to-excellence-with-accreditation-to-tmos-new-car-code\/\">\r\n                                    <div class=\"information-card information-cardgreen\">\r\n                                        \r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2026\/02\/CHERY-UK-gains-accreditation-to-TMOs-New-Car-Code-1-WEBP-1024x683.webp\" alt=\"CHERY UK reinforces commitment to excellence with accreditation to TMO&#8217;s New Car Code\" class=\"img-fluid\">\r\n                                                                                <ul class=\"information-tag\">\r\n                                            <li class=\"tag-1\">Press Releases<\/li>\r\n                                            <li class=\"tag-2\">\r\n                                                <svg class=\"icon-clock\" width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n        <g clip-path=\"url(#clip0_2024_741)\">\r\n            <path d=\"M6 0.5C2.7 0.5 0 3.2 0 6.5C0 9.8 2.7 12.5 6 12.5C9.3 12.5 12 9.8 12 6.5C12 3.2 9.3 0.5 6 0.5ZM6 11.3C3.36 11.3 1.2 9.14 1.2 6.5C1.2 3.86 3.36 1.7 6 1.7C8.64 1.7 10.8 3.86 10.8 6.5C10.8 9.14 8.64 11.3 6 11.3Z\" fill=\"currentColor\"><\/path>\r\n            <path d=\"M6.59648 6.26234V3.50234C6.59648 3.14234 6.35648 2.90234 5.99648 2.90234C5.63648 2.90234 5.39648 3.14234 5.39648 3.50234V6.50234C5.39648 6.68234 5.45648 6.80234 5.57648 6.92234L6.83648 8.18234C7.19648 8.48234 7.55648 8.30234 7.67648 8.18234C7.91648 7.94234 7.91648 7.58234 7.67648 7.34234L6.59648 6.26234Z\" fill=\"currentColor\"><\/path>\r\n        <\/g>\r\n        <defs>\r\n            <clipPath id=\"clip0_2024_741\">\r\n                <rect width=\"12\" height=\"12\" fill=\"white\" transform=\"translate(0 0.5)\"><\/rect>\r\n            <\/clipPath>\r\n        <\/defs>\r\n    <\/svg>\r\n                                                5 Min Read                                            <\/li>\r\n                                        <\/ul>\r\n                                        <div class=\"information-title-div\"><h5>CHERY UK reinforces commitment to excellence with accreditation to TMO&#8217;s New Car Code<\/h5><\/div>\r\n                                        <div class=\"information-card-footer infcard6\">\r\n                                            <span>February 3, 2026<\/span>\r\n                                            <div href=\"https:\/\/www.themotorombudsman.org\/press-releases\/chery-uk-reinforces-commitment-to-excellence-with-accreditation-to-tmos-new-car-code\/\" class=\"btn-arrow green\">\r\n                                                <svg\r\n                                    xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n                                    width=\"10\"\r\n                                    height=\"10\"\r\n                                    viewBox=\"0 0 10 10\"\r\n                                    fill=\"none\"\r\n                                >\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M9.75592 0.244078C10.0814 0.569515 10.0814 1.09715 9.75592 1.42259L1.42259 9.75592C1.09715 10.0814 0.569515 10.0814 0.244078 9.75592C-0.0813592 9.43049 -0.0813592 8.90285 0.244078 8.57741L8.57741 0.244078C8.90285 -0.0813592 9.43049 -0.0813592 9.75592 0.244078Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M3.72529e-08 0.833333C3.72529e-08 0.373096 0.373096 3.72529e-08 0.833333 3.72529e-08H9.16667C9.6269 3.72529e-08 10 0.373096 10 0.833333V9.16667C10 9.6269 9.6269 10 9.16667 10C8.70643 10 8.33333 9.6269 8.33333 9.16667V1.66667H0.833333C0.373096 1.66667 3.72529e-08 1.29357 3.72529e-08 0.833333Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                <\/svg>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/a>\r\n                                <\/div>\r\n                                                                <div class=\"swiper-slide\">\r\n                                    <a href=\"https:\/\/www.themotorombudsman.org\/case-studies\/mechatronic-unit-failure\/\">\r\n                                    <div class=\"information-card information-cardblue\">\r\n                                        \r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2025\/06\/Vehicle-Sales-1-1024x370.jpg\" alt=\"Mechatronic unit failure\" class=\"img-fluid\">\r\n                                                                                <ul class=\"information-tag\">\r\n                                            <li class=\"tag-1\">Case Studies<\/li>\r\n                                            <li class=\"tag-2\">\r\n                                                <svg class=\"icon-clock\" width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n        <g clip-path=\"url(#clip0_2024_741)\">\r\n            <path d=\"M6 0.5C2.7 0.5 0 3.2 0 6.5C0 9.8 2.7 12.5 6 12.5C9.3 12.5 12 9.8 12 6.5C12 3.2 9.3 0.5 6 0.5ZM6 11.3C3.36 11.3 1.2 9.14 1.2 6.5C1.2 3.86 3.36 1.7 6 1.7C8.64 1.7 10.8 3.86 10.8 6.5C10.8 9.14 8.64 11.3 6 11.3Z\" fill=\"currentColor\"><\/path>\r\n            <path d=\"M6.59648 6.26234V3.50234C6.59648 3.14234 6.35648 2.90234 5.99648 2.90234C5.63648 2.90234 5.39648 3.14234 5.39648 3.50234V6.50234C5.39648 6.68234 5.45648 6.80234 5.57648 6.92234L6.83648 8.18234C7.19648 8.48234 7.55648 8.30234 7.67648 8.18234C7.91648 7.94234 7.91648 7.58234 7.67648 7.34234L6.59648 6.26234Z\" fill=\"currentColor\"><\/path>\r\n        <\/g>\r\n        <defs>\r\n            <clipPath id=\"clip0_2024_741\">\r\n                <rect width=\"12\" height=\"12\" fill=\"white\" transform=\"translate(0 0.5)\"><\/rect>\r\n            <\/clipPath>\r\n        <\/defs>\r\n    <\/svg>\r\n                                                3 Min Read                                            <\/li>\r\n                                        <\/ul>\r\n                                        <div class=\"information-title-div\"><h5>Mechatronic unit failure<\/h5><\/div>\r\n                                        <div class=\"information-card-footer infcard6\">\r\n                                            <span>January 21, 2026<\/span>\r\n                                            <div href=\"https:\/\/www.themotorombudsman.org\/case-studies\/mechatronic-unit-failure\/\" class=\"btn-arrow blue\">\r\n                                                <svg\r\n                                    xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n                                    width=\"10\"\r\n                                    height=\"10\"\r\n                                    viewBox=\"0 0 10 10\"\r\n                                    fill=\"none\"\r\n                                >\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M9.75592 0.244078C10.0814 0.569515 10.0814 1.09715 9.75592 1.42259L1.42259 9.75592C1.09715 10.0814 0.569515 10.0814 0.244078 9.75592C-0.0813592 9.43049 -0.0813592 8.90285 0.244078 8.57741L8.57741 0.244078C8.90285 -0.0813592 9.43049 -0.0813592 9.75592 0.244078Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M3.72529e-08 0.833333C3.72529e-08 0.373096 0.373096 3.72529e-08 0.833333 3.72529e-08H9.16667C9.6269 3.72529e-08 10 0.373096 10 0.833333V9.16667C10 9.6269 9.6269 10 9.16667 10C8.70643 10 8.33333 9.6269 8.33333 9.16667V1.66667H0.833333C0.373096 1.66667 3.72529e-08 1.29357 3.72529e-08 0.833333Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                <\/svg>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/a>\r\n                                <\/div>\r\n                                                                <div class=\"swiper-slide\">\r\n                                    <a href=\"https:\/\/www.themotorombudsman.org\/case-studies\/turbocharger-claim-dispute\/\">\r\n                                    <div class=\"information-card information-cardblue\">\r\n                                        \r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2025\/06\/Vehicle-Warranties-1024x370.jpg\" alt=\"Turbocharger claim dispute\" class=\"img-fluid\">\r\n                                                                                <ul class=\"information-tag\">\r\n                                            <li class=\"tag-1\">Case Studies<\/li>\r\n                                            <li class=\"tag-2\">\r\n                                                <svg class=\"icon-clock\" width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n        <g clip-path=\"url(#clip0_2024_741)\">\r\n            <path d=\"M6 0.5C2.7 0.5 0 3.2 0 6.5C0 9.8 2.7 12.5 6 12.5C9.3 12.5 12 9.8 12 6.5C12 3.2 9.3 0.5 6 0.5ZM6 11.3C3.36 11.3 1.2 9.14 1.2 6.5C1.2 3.86 3.36 1.7 6 1.7C8.64 1.7 10.8 3.86 10.8 6.5C10.8 9.14 8.64 11.3 6 11.3Z\" fill=\"currentColor\"><\/path>\r\n            <path d=\"M6.59648 6.26234V3.50234C6.59648 3.14234 6.35648 2.90234 5.99648 2.90234C5.63648 2.90234 5.39648 3.14234 5.39648 3.50234V6.50234C5.39648 6.68234 5.45648 6.80234 5.57648 6.92234L6.83648 8.18234C7.19648 8.48234 7.55648 8.30234 7.67648 8.18234C7.91648 7.94234 7.91648 7.58234 7.67648 7.34234L6.59648 6.26234Z\" fill=\"currentColor\"><\/path>\r\n        <\/g>\r\n        <defs>\r\n            <clipPath id=\"clip0_2024_741\">\r\n                <rect width=\"12\" height=\"12\" fill=\"white\" transform=\"translate(0 0.5)\"><\/rect>\r\n            <\/clipPath>\r\n        <\/defs>\r\n    <\/svg>\r\n                                                3 Min Read                                            <\/li>\r\n                                        <\/ul>\r\n                                        <div class=\"information-title-div\"><h5>Turbocharger claim dispute<\/h5><\/div>\r\n                                        <div class=\"information-card-footer infcard6\">\r\n                                            <span>January 14, 2026<\/span>\r\n                                            <div href=\"https:\/\/www.themotorombudsman.org\/case-studies\/turbocharger-claim-dispute\/\" class=\"btn-arrow blue\">\r\n                                                <svg\r\n                                    xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n                                    width=\"10\"\r\n                                    height=\"10\"\r\n                                    viewBox=\"0 0 10 10\"\r\n                                    fill=\"none\"\r\n                                >\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M9.75592 0.244078C10.0814 0.569515 10.0814 1.09715 9.75592 1.42259L1.42259 9.75592C1.09715 10.0814 0.569515 10.0814 0.244078 9.75592C-0.0813592 9.43049 -0.0813592 8.90285 0.244078 8.57741L8.57741 0.244078C8.90285 -0.0813592 9.43049 -0.0813592 9.75592 0.244078Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M3.72529e-08 0.833333C3.72529e-08 0.373096 0.373096 3.72529e-08 0.833333 3.72529e-08H9.16667C9.6269 3.72529e-08 10 0.373096 10 0.833333V9.16667C10 9.6269 9.6269 10 9.16667 10C8.70643 10 8.33333 9.6269 8.33333 9.16667V1.66667H0.833333C0.373096 1.66667 3.72529e-08 1.29357 3.72529e-08 0.833333Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                <\/svg>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/a>\r\n                                <\/div>\r\n                                                                <div class=\"swiper-slide\">\r\n                                    <a href=\"https:\/\/www.themotorombudsman.org\/electric-vehicles\/ev-disputes-brought-by-consumers-to-tmo-in-q4-2025-fy-2025\/\">\r\n                                    <div class=\"information-card information-cardlightgreen\">\r\n                                        \r\n                                                                                    <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/uploads\/2025\/10\/AdobeStock_621979234-EV-1024x683.jpeg\" alt=\"EV disputes brought by consumers to TMO in Q4 2025 \/ FY 2025\" class=\"img-fluid\">\r\n                                                                                <ul class=\"information-tag\">\r\n                                            <li class=\"tag-1\">Electric Vehicles<\/li>\r\n                                            <li class=\"tag-2\">\r\n                                                <svg class=\"icon-clock\" width=\"12\" height=\"13\" viewBox=\"0 0 12 13\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n        <g clip-path=\"url(#clip0_2024_741)\">\r\n            <path d=\"M6 0.5C2.7 0.5 0 3.2 0 6.5C0 9.8 2.7 12.5 6 12.5C9.3 12.5 12 9.8 12 6.5C12 3.2 9.3 0.5 6 0.5ZM6 11.3C3.36 11.3 1.2 9.14 1.2 6.5C1.2 3.86 3.36 1.7 6 1.7C8.64 1.7 10.8 3.86 10.8 6.5C10.8 9.14 8.64 11.3 6 11.3Z\" fill=\"currentColor\"><\/path>\r\n            <path d=\"M6.59648 6.26234V3.50234C6.59648 3.14234 6.35648 2.90234 5.99648 2.90234C5.63648 2.90234 5.39648 3.14234 5.39648 3.50234V6.50234C5.39648 6.68234 5.45648 6.80234 5.57648 6.92234L6.83648 8.18234C7.19648 8.48234 7.55648 8.30234 7.67648 8.18234C7.91648 7.94234 7.91648 7.58234 7.67648 7.34234L6.59648 6.26234Z\" fill=\"currentColor\"><\/path>\r\n        <\/g>\r\n        <defs>\r\n            <clipPath id=\"clip0_2024_741\">\r\n                <rect width=\"12\" height=\"12\" fill=\"white\" transform=\"translate(0 0.5)\"><\/rect>\r\n            <\/clipPath>\r\n        <\/defs>\r\n    <\/svg>\r\n                                                6 Min Read                                            <\/li>\r\n                                        <\/ul>\r\n                                        <div class=\"information-title-div\"><h5>EV disputes brought by consumers to TMO in Q4 2025 \/ FY 2025<\/h5><\/div>\r\n                                        <div class=\"information-card-footer infcard6\">\r\n                                            <span>January 13, 2026<\/span>\r\n                                            <div href=\"https:\/\/www.themotorombudsman.org\/electric-vehicles\/ev-disputes-brought-by-consumers-to-tmo-in-q4-2025-fy-2025\/\" class=\"btn-arrow lightgreen\">\r\n                                                <svg\r\n                                    xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\r\n                                    width=\"10\"\r\n                                    height=\"10\"\r\n                                    viewBox=\"0 0 10 10\"\r\n                                    fill=\"none\"\r\n                                >\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M9.75592 0.244078C10.0814 0.569515 10.0814 1.09715 9.75592 1.42259L1.42259 9.75592C1.09715 10.0814 0.569515 10.0814 0.244078 9.75592C-0.0813592 9.43049 -0.0813592 8.90285 0.244078 8.57741L8.57741 0.244078C8.90285 -0.0813592 9.43049 -0.0813592 9.75592 0.244078Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                    <path\r\n                                        fill-rule=\"evenodd\"\r\n                                        clip-rule=\"evenodd\"\r\n                                        d=\"M3.72529e-08 0.833333C3.72529e-08 0.373096 0.373096 3.72529e-08 0.833333 3.72529e-08H9.16667C9.6269 3.72529e-08 10 0.373096 10 0.833333V9.16667C10 9.6269 9.6269 10 9.16667 10C8.70643 10 8.33333 9.6269 8.33333 9.16667V1.66667H0.833333C0.373096 1.66667 3.72529e-08 1.29357 3.72529e-08 0.833333Z\"\r\n                                        fill=\"currentColor\"\r\n                                    ><\/path>\r\n                                <\/svg>\r\n                                            <\/div>\r\n                                        <\/div>\r\n                                    <\/div>\r\n                                <\/a>\r\n                                <\/div>\r\n                                                    <\/div>\r\n                    <div class=\"swiper-pagination\"><\/div>\r\n                <\/div>\r\n                <div class=\"text-center d-block d-md-none\">\r\n                    \r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>\n\n<section class=\"business-sec\"\r\n    style=\"position: relative; overflow: hidden; border-bottom-left-radius: 60px; border-bottom-right-radius: 60px;\">\r\n\r\n    <!-- Background image layer inside section -->\r\n    <div style=\"\r\n    position: absolute;\r\n    inset: 0;\r\n    background-image: url('https:\/\/www.themotorombudsman.org\/wp-content\/themes\/understrap-child-1.2.0\/images\/information-bg2.png');\r\n    background-size: cover;\r\n    background-position: center;\r\n    z-index: 0;\r\n    margin-bottom: 150px !important;\r\n    border-radius: 25px;\r\n  \"><\/div>\r\n\r\n    <!-- Foreground content -->\r\n    <div style=\"position: relative; z-index: 1; padding: 80px 0;\">\r\n\r\n        <div class=\"container\">\r\n            <div class=\"row\">\r\n                <div class=\"col-md-12\">\r\n                    <div class=\"text-box\">\r\n                                                <h2 class=\"text-white\">Find your <span>nearest<\/span> business<\/h2>\r\n                        \r\n                                                <p class=\"text-white\">The Motor Ombudsman&#8217;s Chartered Trading Standards Institute (CTSI)-approved Codes of Practice<\/p>\r\n                                            <\/div>\r\n\r\n                    <form action=\"https:\/\/businesses.themotorombudsman.org\/find-a-business\" method=\"GET\" class=\"form formsearcher\">\r\n                        <div class=\"form-group w-35\">\r\n                            <label for=\"postal_code\" class=\"form-label\">Your Postcode \/ Location*<\/label>\r\n                            <input type=\"text\" class=\"form-control\" name=\"postal_code\" id=\"postal_code\"\r\n                                placeholder=\"Enter your town or postcode...\" autocomplete=\"postal-code\" required>\r\n                        <\/div>\r\n                        <div class=\"form-group w-26\">\r\n                            <label for=\"distance\" class=\"form-label\">Distance*<\/label>\r\n                            <select name=\"distance\" id=\"distance\" class=\"form-select form-control\" required>\r\n                                <option value=\"\" selected>Select distance&#8230;<\/option>\r\n                                <option value=\"1\">Within 1 mile<\/option>\r\n                                <option value=\"5\">Within 5 miles<\/option>\r\n                                <option value=\"10\">Within 10 miles<\/option>\r\n                                <option value=\"20\">Within 20 miles<\/option>\r\n                                <option value=\"30\">Within 30 miles<\/option>\r\n                                <option value=\"40\">Within 40 miles<\/option>\r\n                                <option value=\"50\">Within 50 miles<\/option>\r\n                            <\/select>\r\n                        <\/div>\r\n                        <div class=\"form-group w-26\">\r\n                            <label for=\"brand-select\" class=\"form-label\">Brand \/ Make<\/label>\r\n                            <select class=\"form-select form-control\" name=\"brand\" id=\"brand-select\">\r\n                                <option value=\"\" selected>Select brand \/ make&#8230;<\/option>\r\n                            <\/select>\r\n                        <\/div>\r\n                        <button type=\"submit\" class=\"form-search-box\">\r\n                            <img decoding=\"async\" src=\"https:\/\/www.themotorombudsman.org\/wp-content\/themes\/understrap-child-1.2.0\/images\/white-search-icon.svg\"\r\n                                alt=\"\">\r\n                            <span>Search<\/span>\r\n                        <\/button>\r\n\r\n                    <\/form>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/section>","protected":false},"excerpt":{"rendered":"<p> [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.themotorombudsman.org\/garages\/events\/\">Read More&#8230;<span class=\"screen-reader-text\"> from Events<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":73625,"parent":73503,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-73967","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Upcoming Garage Events and Industry Workshops | TMO<\/title>\n<meta name=\"description\" content=\"The Motor Ombudsman run a number of webinars and events throughout the year. 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