{"id":73512,"date":"2016-08-23T07:42:11","date_gmt":"2016-08-23T07:42:11","guid":{"rendered":"https:\/\/www.themotorombudsman.org\/independent-vehicle-reports\/"},"modified":"2025-12-02T16:45:23","modified_gmt":"2025-12-02T16:45:23","slug":"independent-vehicle-reports","status":"publish","type":"page","link":"https:\/\/www.themotorombudsman.org\/consumers\/independent-vehicle-reports\/","title":{"rendered":"Independent technical reports"},"content":{"rendered":"
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\r\n Independent technical reports <\/h1>\r\n

\r\n Our Codes set the standard for fair and transparent business in the automotive sector, giving consumers confidence and holding businesses accountable to high levels of service.\r\n <\/p>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\n\n

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Getting a technical report<\/h2>\r\n \r\n

Vehicles are complex pieces of machinery and, when we look at complaints, it can be helpful to have technical evidence \u2013 preferably from an independent source \u2013 that tells us exactly what\u2019s gone wrong and why as whilst we\u2019re experienced in automotive disputes, we\u2019re not mechanics or technicians.<\/p>\n

We\u2019re an evidence-led service, so if you want to tip the balance of the case in your favour, you must be able to show us why, and technical evidence can be useful in doing that.<\/p>\n \r\n \r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n<\/section>\r\n\n\n

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When should I get technical evidence?<\/h4>\r\n \r\n
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There are a few situations in which it is usually helpful to have technical evidence that backs up your side of the story. These include:<\/p>\n